A Little Caution Goes A Long Way
Many of us enjoy using apps to send money to friends and family – like Zelle®, which we offer free of cost to our members. With the use of these digital payments and third-party payment apps increasing, there’s also an increasing number of scammers trying to take advantage. We want to share some information with you on the latest scams so you know fraud when you see it and can better protect yourself – and your money.
Here’s what the latest scams look like:
Impersonating a US Eagle team member.
Scammers will try to pose as a representative from US Eagle and ask you to provide your personal information or even transfer money by phone, text or email. Please know we will never ask you for this information.
Pay yourself.
Scammers may contact you impersonating an established individual or company and tell you that they have noticed suspicious activity, such as money being sent from your account to another account. They’ll ask you to send the money to yourself with Zelle® to reverse the payment. We’ll never ask you to do this. Always make sure – especially if you are sending money to yourself at another bank or credit union – the email address or U.S. mobile number you’re using to send the money has been enrolled with Zelle® at the other financial institution and is linked to your account.
Attempting to gain remote access to your devices.
Never allow an unknown company or person who is requesting remote access to your phone or computer to do so.
Fake websites.
Legitimate-looking websites are being created by scammers, and a quick Google search will lead you to a real-looking phone number. When you call, they’ll try to obtain your sign-in details or other information. Don’t provide details that are strange to be asked for. Trust your common sense. Always be cautious regarding what websites you’re visiting and always look for the ‘little padlock symbol’ in the browser line to help ensure the site is secure.
If you ever feel a scam has been attempted on you or wish to verify anything at all, please always feel free to contact us. We will always be very happy to help.